Posted on 25 February 2013 by Cecile Eurendjian
Question from Ric Ferraro, Mobverge: QR codes have been used to a fairly wide extent by advertisers to try and bridge the gap between the virtual world and the physical world – providing consumers a way to benefit from special offers for example. Given the generally low uptake by consumers of QR codes, when do […]
Posted on 28 May 2013 by Cecile Eurendjian
I recently attended an industry event in Munich, where I presented a keynote on customer loyalty in telecoms. One thing that surprised me at the event was that, for the first time in my career, the topics discussed in other keynote sessions, panels and roundtables differed significantly from the discussions I had in backstage with […]
Posted on 04 April 2016 by Cecile Eurendjian
For Banks and fintechs alike, the new priority is blending trust and agility with improved digital services, but there are things to consider.