Posted on 28 March 2023 by
Have you ever been asked to take a selfie when signing up to a new bank? This is known as identity verification. From opening a new bank account, to applying for a new driver’s license, it’s becoming a common way of authenticating someone when they sign up to a new service. So how does it work? […]
Posted on 08 March 2023 by
In a previous blog series, my colleague Pedro Martinez took you through the evolution of digital banking authentication, and the path ahead – consisting of passkeys. Passkeys is a new standardised authentication framework to rid passwords for good – this is great news for all of us, since passwords come with a lot of issues. […]
Posted on 15 February 2023 by
Almost every major industry has undergone disruption and transformation in recent years, not least the banking sector and while transformation was already well underway, the Covid era has acted as a catalyst – accelerating the pace of change. Two years on from the first lockdown, I wanted to reflect on some of these innovations and […]
Posted on 10 January 2023 by
The way consumers manage their finances is changing and every year we grow more accustomed to digital channels that are not only efficient – but user-friendly and secure. The banks looking to future-proof themselves are the ones that recognise this, continue to innovate and put these new services in customer’s hands. This year we’ve explored […]
Posted on 06 January 2023 by
In recent years increased attention has turned to sustainability. As climate change and ethical means of doing business are (rightfully) becoming a big driver behind consumer decisions, over the past year we’ve explored some of the different ways that various sectors are looking to tackle this issue – whether it’s energy efficient document verification readers […]
Posted on 15 December 2022 by
The banking sector continues to innovate, putting user experience front and centre. Whether that’s online banking, mobile and contactless payments or biometric authentication – the innovation we’ve seen in the past decade has all been driven to improve services for customers wherever they are in the world, safely and conveniently. Why is there a need […]
