Tag: Email

An ode to consumer privacy

Do you use your mobile phone purely for calling? If so, you’re missing out! The new mobile era has brought us many possibilities, given us more flexibility and shaped our daily habits with the noble mission of making our life easier. However, everything comes at a price. While mobile devices nowadays are enabled to allow […]

Enhancing customer loyalty – insights from Berlin

Hello from Berlin where we have been attending the Telecom Loyalty and Retention event, exploring how to improve customer loyalty and retention in the telecoms industry. Over the last three days we have heard about new trends and experiences in loyalty programs as well as the challenges operators and service providers are facing. Below are […]

Strong authentication, not ‘snail mail’, is the answer to cybercrime

In early nineteenth century England, members of the ‘Luddite’ movement protested against the onset of the industrial revolution by destroying the machinery which they believed was jeopardising their careers as skilled tradesmen. Since then the term has become synonymous with all of those who shun technological progress in favour of more antiquated methods. There is […]