Posted on 03 March 2023 by
From network tokens to bolstered authentication, find out our predictions for the year ahead Consumers don’t worry about payment transactions in their day-to-day life. Getting a taxi, listening to music, ordering food, buying theatre tickets and going to the gym all happen with background payments – one shot or recurrent, in-store or online. The checkout […]
Posted on 15 February 2023 by
Almost every major industry has undergone disruption and transformation in recent years, not least the banking sector and while transformation was already well underway, the Covid era has acted as a catalyst – accelerating the pace of change. Two years on from the first lockdown, I wanted to reflect on some of these innovations and […]
Posted on 10 January 2023 by
The way consumers manage their finances is changing and every year we grow more accustomed to digital channels that are not only efficient – but user-friendly and secure. The banks looking to future-proof themselves are the ones that recognise this, continue to innovate and put these new services in customer’s hands. This year we’ve explored […]
Posted on 06 January 2023 by
In recent years increased attention has turned to sustainability. As climate change and ethical means of doing business are (rightfully) becoming a big driver behind consumer decisions, over the past year we’ve explored some of the different ways that various sectors are looking to tackle this issue – whether it’s energy efficient document verification readers […]
Posted on 15 December 2022 by
The banking sector continues to innovate, putting user experience front and centre. Whether that’s online banking, mobile and contactless payments or biometric authentication – the innovation we’ve seen in the past decade has all been driven to improve services for customers wherever they are in the world, safely and conveniently. Why is there a need […]
Posted on 13 December 2022 by
If you work in financial services, or indeed technology, then you’ll be no stranger to an acronym or two…or ten. They seem to be impossible to avoid regardless of topic, and it’s all too easy for your audience to lose track of what you’re talking about. Lately on this blog, we’ve been talking about RBA, […]
