Posted on 10 January 2023 by
The way consumers manage their finances is changing and every year we grow more accustomed to digital channels that are not only efficient – but user-friendly and secure. The banks looking to future-proof themselves are the ones that recognise this, continue to innovate and put these new services in customer’s hands. This year we’ve explored […]
Posted on 06 January 2023 by
In recent years increased attention has turned to sustainability. As climate change and ethical means of doing business are (rightfully) becoming a big driver behind consumer decisions, over the past year we’ve explored some of the different ways that various sectors are looking to tackle this issue – whether it’s energy efficient document verification readers […]
Posted on 15 December 2022 by
The banking sector continues to innovate, putting user experience front and centre. Whether that’s online banking, mobile and contactless payments or biometric authentication – the innovation we’ve seen in the past decade has all been driven to improve services for customers wherever they are in the world, safely and conveniently. Why is there a need […]
Posted on 13 December 2022 by
If you work in financial services, or indeed technology, then you’ll be no stranger to an acronym or two…or ten. They seem to be impossible to avoid regardless of topic, and it’s all too easy for your audience to lose track of what you’re talking about. Lately on this blog, we’ve been talking about RBA, […]
Posted on 30 November 2022 by
As more consumers turn to digital banking, they expect to be able to onboard and access financial institutions (FIs) with ease; seamlessly managing their finances on any connected device, from any location. However, at the same time fraudsters and hackers are becoming more sophisticated and launching ever more complex cyberattacks against banks and other FIs. […]
Posted on 24 November 2022 by
We live in an age of hyper-personalization. We’re used to being served content based on our preferences, customised tech and user experiences or having many opportunities to express our views and identity. The brands and businesses that are best placed to succeed are those who have tapped into these trends. This is no different in […]
