Tag: Financial Times

Are banks social enough for social media?

Historically banks have been reluctant to warm up to social media as a means of communication and customer service. However, if the proliferation of conferences on the subject is anything to go by e.g. Bank Innovation (USA), Social Media in Payments (UK) & the upcoming Social Banking forum in Paris, then it looks like the […]

Influencing technology purchases in a super connected world

The internet influences our buying decisions. Whether in a personal or professional capacity, who doesn’t turn to the World Wide Web to look up a certain brand, product or service offering? In fact, a recent study by Nielsen in India looking at the influence of the internet on technology product purchases revealed that the internet […]

The importance of listening – but not too much

We currently live in a world that never switches off. Conversations are happening in person, over communications networks and online at all times. We have multiple distractions: distractions such as cell phones, computers, iPods and 24/7 television. We are constantly talking. Even when listening we are continually chattering in our brain, formulating an answer, or […]

Could your password crash the market?

As recently reported, a hacked tweet from The Associated Press sparked mass market hysteria as it incorrectly reported that President Barack Obama had been injured in an explosion. This led to a brief sell-off in US markets and a blip in share prices. Social media is fast gaining traction in the business world, with investor […]

Mobile World Congress – starting earlier each year

Last year we noticed that Mobile World Congress announcements were being made before the official start of the conference. And it appears that it’s no different this year either. Let’s start with Facebook’s acquisition of popular mass messenger Whatsapp for $19bn. Despite all the hype around the price paid for the app, it’s notable that […]

Cloud security adopted by SFR

Last year a survey showed that security is still the number #1 barrier to cloud adoption. We’re pleased to share the news that, this year, more firms are moving to the cloud. This is according to a report by the Ponemon Institute, released to coincide with Infosecurity in London. However, security fears still flourish about […]